Privacy Policy Overview
Your privacy is important to us at avelosivenasum.com
Introduction to Our Policy
This privacy policy explains how avelosivenasum collects, uses, and protects your personal information when you interact with our website and services.
We are committed to handling your data responsibly and in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth).
What Information We Collect
We collect information directly from you and automatically through your use of our website, as outlined below.
Information You Provide Directly
- • Contact details such as name, email address, and phone number.
- • Details provided through enquiry forms or bookings.
- • Preferences indicated during your interactions with our team.
- • Feedback or responses shared by you.
- • Any supporting documents you choose to submit.
Automated Data Collection
- • IP address and browser type.
- • Device information and operating system.
- • Pages visited and time spent on the site.
- • Interaction data such as clicks and navigation.
- • Cookies and similar tracking technologies.
How We Use Your Information
Your information is used to deliver services, improve user experience, and maintain site security.
- • Respond to your enquiries and requests.
- • Personalise your experience with our services.
- • Enhance website performance and content.
- • Maintain security and prevent misuse.
- • Comply with legal and regulatory obligations.
- • Communicate updates and information about our services.
- • Analyse usage patterns for service improvement.
Our Commitment: We treat your personal information with care, using appropriate safeguards to protect your data and privacy.
When We Share Your Information
We only share information as needed to deliver services, comply with laws, or with your consent.
Service Providers
We may engage trusted third-party providers for operational support, with strict confidentiality requirements.
Legal Obligations
We may disclose information to comply with legal requirements or respond to lawful requests.
Anonymous Statistics
Aggregated, non-identifiable data may be used for reporting and analysis.
Your Rights and Choices
You have rights to access, correct, delete, or restrict use of your data, subject to applicable laws.
- • Request access to your personal data.
- • Request correction of inaccurate data.
- • Request deletion of your information.
- • Request a copy of your data in a portable format.
- • Object to certain uses of your data.
- • Request restriction of data processing.
To exercise your rights or ask questions, contact us using the information below. We respond to all requests promptly.
Data Security Measures
We implement technical and organisational steps to protect your information from unauthorised access or disclosure.
Technical Safeguards
- • Encryption of sensitive data
- • Secure servers and restricted access
- • Regular security testing and monitoring
- • Use of firewalls and anti-malware tools
Organisational Safeguards
- • Staff training on data privacy
- • Limited access to personal information
- • Review of third-party provider compliance
- • Clear data retention policies
Data Retention and Deletion
Your information is held only as long as necessary for the purposes outlined in this policy.
- • Account details deleted after closure.
- • Planning data retained per legal requirements.
- • Communications kept for compliance.
- • Financial records stored securely.
- • Marketing preferences respected and updated.
You may request deletion of your information at any time.
International Data Transfers
Your personal data may be transferred outside Australia only when necessary and with appropriate safeguards.
- • Use of reputable service providers
- • Contractual privacy protections
- • Compliance with Australian law
- • Data minimisation practices
Cookies and Tracking
We use cookies to improve your experience and analyse site usage. You can adjust preferences in your browser settings.
Cookie Types Used
- • Support website functionality and security.
- • Help analyse and improve site performance.
- • Remember your settings and choices.
- • Enable advanced website features.
Manage cookies in your browser settings at any time.
Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated through our website.
- • Website updates to this policy
- • Direct communication if appropriate
- • Revision date shown at the top
- • Archived versions available on request
We recommend reviewing this policy regularly for updates.
Contact for Privacy Questions
For privacy questions or to exercise your rights, contact us below.
avelosivenasum
Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia
Phone: +61.8.2048.2095
Email: content@avelosivenasum.com
Policy last updated 23 September 2025.
Effective from 23 September 2025.